Error message when you submit a report in Report Scheduler in Business Portal for Microsoft Dynamics SL: "SubmitReportRequest failed"-How to Repair

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Summary: When you submit a report in Report Scheduler in Business Portal for Microsoft Dynamics SL and for Microsoft Business Solutions - Solomon, you receive one of the following error messages.Error message 1SubmitReportRequest failed. Error Info= <soap:Server : System.Web.Services.Protocols.SoapException: Server was unable to process request. --->System.IO.IOException: The network path was not found.Error message 2System Message 7010 - Error encountered in CRPEHLPR: Cannot start print job. Report: C:\Program Files\MBS\Solomon\GL\01650.RPT Error message 3Crystal Print Engine Error 544 - Error in File C:\Program Files\MBS\Solomon\GL\01650.RPT: Access to report file denied. Another program may be using it.

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Manual Solutions

To share the report folder, and to add access to the report folder for specific users, follow these steps:
  • In Windows Explorer, right-click the folder that contains the reports that are published from Microsoft Business Solutions - Solomon, and then click Properties.
  • Click the Sharing tab, click Share this Folder, and then click Permissions.
  • Click Add, type Network Service, click Check Names, and then click OK.
  • Select the Network Service entry.
  • In the Permissions for Network Service area, click to select the Full Control check box, and then click OK.
  • Note Repeat steps 3 through 5 for the other users who are mentioned in the "Cause" section. The Network Service user is a local user. To determine the names of the identity users who you must add, see the "More Information" section.

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