Troubleshooting Error Messages When You Try to Access a Drive That Is Mapped to Domain DFS Root by Using NetBIOS Domain Name Error in an Easy Way

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Summary: Microsoft Windows may stop unexpectedly and an error message

may appear on a blue screen if the following conditions exist:

  • The Directory Services Client for Windows 95 and Windows 98

    is installed (this is available on the Microsoft Windows 2000 Server

    CD).
  • You map a drive to a Distributed File System (DFS)

    fault-tolerant (domain) DFS root, using the following format: \\NetBIOSDomainName\DFSRootShareName
  • You try to access the mapped drive.
  • If you right-click Network Neighborhood and then map the drive (this automatically opens a shell folder),

    you receive the following error message: Windows

    An exception 0E has occurred at 0028:????????.
    The current application will be terminated.

    * Press and key to

    attempt to continue.
    * Press CTRL+ALT+DEL to restart your computer. You

    will
    lose any unsaved information in all applications.

    Press

    any key to continue If you map the drive in a logon script (or from

    a command prompt) and then double-click My Computer, or if you click Start, click Run, and then type a path on the drive (for example,

    Drive:), you receive the following error message:

    Windows

    An exception 0E has occurred at

    0028:???????? in VXD IFSMGR(04)
    + 0000B006. The current application will

    be terminated.

    * Press and key to attempt to continue.
    * Press

    CTRL+ALT+DEL to restart your computer. You will
    lose any unsaved

    information in all applications.

    Press any key to continue

    If you try to access the mapped drive from a command prompt or from

    a logon script, you receive the following error message: Title: MS-DOS Prompt (or icon title)
    Text: This program has

    an illegal operation and will be terminated.
    Quit all programs, then

    restart your computer.

    If the program consistently encounters

    problems, click the Start button,
    then select Help, Troubleshooting, and

    'If you have trouble running
    MS-DOS programs'.

    [ OK ] [ Details

    >> ]

    The program encountered an invalid page exception.
    Fault location: 0028:0009
    Interrupts in service: None

    [ Ok ]

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    Manual Solutions

    To work around this problem, use a DNS-style fully

    qualified domain name (FQDN) that is similar to the following example: \\DomainName.com\DFSRootShareName This method works correctly only if the FQDN is NetBIOS

    compatible (that is, the domain name contains fewer than 16

    characters).

    This method may not work if the fault-tolerant root is

    hosted on a domain controller.

    For

    additional information, click the following article number to view the article

    in the Microsoft Knowledge Base: 327407 Exception 0E Error Message When

    You Try to Access a Drive That Is Mapped to a DFS Root

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